Theresa worked for Ochsner Health and Blue Cross and Blue Shield of Louisiana for over 8 years holding multiple roles in Sales Account Management, Employer Development, and Enrollment Development. She was also a Sales Systems Analyst, Lead Sales Support Specialist, and Customer Satisfaction Advocate for Excellus Blue Cross and Blue Shield in Syracuse, NY for 4 years.

As Ochsner’s Account Manager of Employer Development, Theresa was the main point of contact for five healthcare organizations as it related to the growth of commercially-insured patient lives through direct employer relationships and for three of the largest insurance carriers in Louisiana as it related to the partnership and growth of select network health insurance products. Theresa also assisted with the creation and launch of select network insurance products with United HealthCare and Blue Cross and Blue Shield of Louisiana. As a Sales Account Manager at Blue Cross and Blue Shield, she managed fully- insured and level-funded renewal processes including underwriting negotiation, renewal analysis, and client/broker presentations for a total of 308 clients. Theresa also led the private exchange initiative and served as a liaison on behalf of the carrier for 834 electronic enrollment setup with payroll vendors.

In addition to her professional accomplishments, Theresa is an active member of the New Orleans Association of Health Underwriters, the St. Tammany Chamber of Commerce where she is a participant of the Live Better Committee, Professional Women of St. Tammany, and Northshore SHRM. Theresa is a graduate of Leadership Northshore Class of 2020. She holds certifications in Six Sigma Green Belt; ICAgile Certified Professional; Life, Health, and Accident License; and NAHU Advanced Self-Funded Certification.

With over 12 years in the health care industry, Theresa decided to advance her career by joining JJL&W Insurance Consulting Firm, LLC in 2022.